Privacy Policy

1. Introduction

Work Innovations, Inc. (“Work,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our workforce management platform, including our websites, mobile applications, and related services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the Services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when using our Services:

• Account Information: Name, email address, phone number, password, and profile photo
• Identity Verification: Government-issued ID, Social Security Number (last 4 digits or full for tax purposes), date of birth
• Employment Information: Work history, skills, certifications, availability preferences
• Financial Information: Bank account details, debit card information for instant payouts
• Company Information: For employers: company name, industry, business address, tax identification numbers
• Communications: Messages sent through our platform, support inquiries, feedback

2.2 Information Collected Automatically

When you use our Services, we automatically collect:

• Device Information: Device type, operating system, unique device identifiers, browser type
• Location Data: GPS coordinates for shift check-in/check-out verification (with your permission)
• Usage Data: Pages viewed, features used, time spent on the platform, click patterns
• Log Data: IP address, access times, error logs, referring URLs

2.3 Information from Third Parties

We may receive information from:

• Identity Verification Providers: Results of identity verification checks
• Background Check Providers: Criminal background check results (with your consent)
• Payment Processors: Transaction status and payment confirmations

3. How We Use Your Information

We use the information we collect to:

4. Information Sharing

We may share your information in the following circumstances:

4.1 With Other Users

• Workers: Employers can view your name, profile photo, ratings, and work history
• Employers: Workers can view company name, location, and employer ratings

4.2 With Service Providers

We share information with third-party vendors who perform services on our behalf, including payment processing, identity verification, background checks, cloud hosting, and analytics.

4.3 For Legal Reasons

We may disclose information when required by law, to protect our rights, or in response to valid legal requests from public authorities.

4.4 Business Transfers

If Work is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Third-Party Services

Our Services integrate with the following third-party providers:

Each third-party provider has its own privacy policy governing how they collect and use data. We encourage you to review their policies.

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Role-based access with multi-factor authentication for admin accounts
• Regular Audits: Security assessments and penetration testing
• Secure Infrastructure: SOC 2 compliant cloud providers

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:

• Provide our Services to you
• Comply with legal obligations (e.g., tax records for 7 years)
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Opt-out: Opt out of marketing communications
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at privacy@joinwork.ai. We will respond within 30 days.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: What personal information we collect, use, disclose, and sell
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the “sale” of personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights

We do not sell your personal information. We may share information with service providers as described in this policy.

To submit a CCPA request, email privacy@joinwork.ai with the subject line “CCPA Request.”

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@joinwork.ai.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place through Standard Contractual Clauses or other approved mechanisms.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Effective Date.” Your continued use of the Services after changes become effective constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: